Returns & Refunds

30-Day Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of delivery for a full refund or exchange.

Return Conditions

✓Items must be unused and in original packaging

✓All tags and labels must be attached

✓Include original receipt or proof of purchase

✓Items must not be damaged or altered

How to Return

Step 1:

Contact our customer service team to initiate a return

Step 2:

Pack the item securely in its original packaging

Step 3:

Ship the item to the address provided by our team

Step 4:

Receive your refund within 5-7 business days after we receive the item

Refund Process

Once we receive and inspect your returned item, we will process your refund. The refund will be credited to your original payment method within 5-7 business days.

Exchanges

If you'd like to exchange an item for a different size, color, or product, please contact us and we'll be happy to assist you with the exchange process.

Non-Returnable Items

✗Opened or used toys for safety reasons

✗Personalized or custom-made items

✗Sale or clearance items (unless defective)

Contact Us

For return requests or questions, please contact us at ssv@gmail.com or call +91 9717699630